Persona mapping

/pərˈsoʊ.nə ˈmæp.ɪŋ/
English UX designmarketingproduct developmentuser research

Definisjon

En visuell framstilling eller diagram som skisserer en brukers kjennetegn, behov og atferd for å bedre forstå og designe for deres opplevelse.

Synonymer4

User profilingcustomer personaaudience mappinguser persona

Antonymer1

None

Eksempler på bruk1

1

Creating detailed persona mappings can help teams tailor their products to meet user needs; The marketing team used persona mapping to identify key demographics for their new campaign; During the design sprint, we developed several persona mappings to guide our decisions.

Etymologi og opprinnelse

The term "persona" comes from the Latin word "persōna," meaning "mask" or "character," and "mapping" derives from "map," which originates from the Latin "mappa," meaning "napkin" or "cloth."

Relasjonsmatrise

Utforsk forbindelser og sammenhenger

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"ABC-Analyse (Strategic Method of Inventory Management)"

are tools used for strategic decision-making in different business contexts

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Programmatisk annonsering

Persona mapping and programmatische annonsering are interconnected through the strategic use of detailed customer profiles to enhance targeted advertising, ensuring campaigns resonate with specific audience segments.

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Retargeting

Persona mapping and retargeting are interconnected strategies in marketing, as persona mapping helps define customer profiles that retargeting then uses to deliver personalized ads, ensuring that messages resonate effectively with each identified segment.

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keyword stuffing

Both 'persona mapping' and 'keyword stuffing' reflect contrasting approaches to audience engagement in marketing, where persona mapping focuses on understanding and connecting with the audience while keyword stuffing prioritizes visibility at the expense of genuine interaction.

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lead

"Lead" in the context of guiding or influencing can be connected to "persona mapping" as both involve understanding and directing behaviors to foster meaningful relationships and effective communication with target audiences.

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a/b-test

Persona mapping involves creating detailed profiles of target customer segments, capturing their behaviors, motivations, pain points, and preferences. This granular understanding enables marketers and digital strategists to hypothesize which messaging, offers, or user experiences will resonate best with each persona. A/B testing then operationalizes these hypotheses by empirically validating which variations of content, design, or calls-to-action perform better for specific personas. In practice, persona mapping informs the segmentation and customization of A/B test variants, ensuring tests are tailored to distinct audience characteristics rather than generic groups. Conversely, insights from A/B testing can refine persona definitions by revealing unexpected preferences or behaviors, creating a feedback loop that enhances targeting precision. Thus, persona mapping sets the strategic foundation for meaningful A/B tests, while A/B testing provides the tactical evidence to optimize persona-driven marketing efforts, making their relationship a cycle of continuous improvement in customer-centric digital strategy.

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