sociallistening
Definisjon
Praksisen med å overvåke og analysere samtaler og interaksjoner på sosiale medier for å samle innsikt om offentlig opinion, trender og kundetilbakemeldinger.
Synonymer3
Antonymer2
Eksempler på bruk1
Companies use sociallistening to track customer sentiment and improve their products; Sociallistening tools help brands respond quickly to public concerns; Effective sociallistening can enhance marketing strategies by identifying emerging trends.
Etymologi og opprinnelse
Derived from the combination of 'social', relating to society or social media, and 'listening', the act of paying attention to sounds or communications. The term emerged with the rise of social media platforms in the early 21st century to describe the process of actively monitoring online social interactions.
Relasjonsmatrise
Utforsk forbindelser og sammenhenger
ad exchange
Ad exchanges facilitate real-time bidding and programmatic buying of digital ad inventory, enabling marketers to target audiences efficiently at scale. Social listening involves monitoring and analyzing conversations and sentiment across social media platforms to gain insights into consumer preferences, emerging trends, and brand perception. The relationship between the two lies in how social listening data can directly inform and optimize ad exchange strategies: by identifying trending topics, sentiment shifts, and audience interests through social listening, marketers can refine their targeting parameters and creative messaging in programmatic ad buys on ad exchanges. This leads to more relevant ad placements, improved audience segmentation, and dynamic adjustment of bids based on real-time social signals. Conversely, performance data from ad exchanges can be cross-referenced with social listening insights to validate campaign impact on brand conversations or detect shifts in consumer engagement. Thus, social listening acts as a feedback and intelligence mechanism that enhances the precision and responsiveness of ad exchange-driven digital advertising campaigns, making the two tightly integrated components in data-driven marketing strategies.
Ad creative testing
Ad creative testing and social listening are interconnected through their roles in optimizing marketing messaging and targeting based on real-time consumer insights. Social listening involves monitoring and analyzing conversations, sentiment, and trends across social media and online platforms to understand audience preferences, pain points, and emerging topics. These insights directly inform the hypotheses and variables tested in ad creative testing by revealing which themes, language, visuals, or value propositions resonate with the target audience. Conversely, the results from ad creative testing—such as which creatives generate higher engagement or conversion—can be validated and contextualized by ongoing social listening data, ensuring that tested creatives align with evolving consumer sentiment and cultural moments. This cyclical feedback loop enables marketers to dynamically refine creative elements grounded in authentic consumer voice, improving relevance and effectiveness in digital campaigns. Practically, social listening identifies shifts in audience interests or competitor messaging that prompt new creative tests, while ad creative testing quantifies the impact of those insights on campaign performance, making their relationship essential for data-driven, adaptive marketing strategies.
Ad format
Ad format and social listening intersect in digital marketing strategy by enabling marketers to tailor and optimize advertising creatives based on real-time audience sentiment and trending conversations. Social listening tools analyze consumer discussions, preferences, and pain points across social media platforms, providing actionable insights about which content styles, messaging tones, or visual elements resonate best with target audiences. Marketers can leverage these insights to select or design ad formats—such as video, carousel, stories, or interactive ads—that align with the identified audience behaviors and preferences. For example, if social listening reveals a surge in positive engagement around short, authentic video testimonials, marketers might prioritize short-form video ads to capitalize on this trend. Additionally, social listening can detect negative feedback or emerging issues related to certain ad formats or campaign themes, allowing marketers to quickly pivot their creative approach. This dynamic feedback loop ensures that ad formats are not chosen arbitrarily but are continuously refined based on consumer voice and engagement patterns captured through social listening, thereby increasing ad relevance, engagement rates, and ROI.
a/b-testing
A/B testing and social listening intersect in marketing and digital strategy by creating a feedback loop that refines messaging and campaign effectiveness based on real-time audience sentiment and behavior. Social listening captures unfiltered consumer conversations, sentiment shifts, and emerging trends across social platforms, providing qualitative and quantitative insights into how target audiences perceive brands, products, or campaigns. Marketers can use these insights to generate hypotheses about messaging, creative elements, or offers that resonate better with their audience. Subsequently, A/B testing operationalizes these hypotheses by systematically experimenting with different versions of ads, landing pages, or content to quantitatively measure which variant drives better engagement, conversion, or other KPIs. This iterative process ensures that the variations tested are grounded in actual consumer language and sentiment rather than assumptions, increasing the relevance and impact of campaigns. Furthermore, post-A/B test, social listening can validate whether the winning variant aligns with broader audience sentiment or uncovers new concerns or preferences, enabling continuous optimization. In essence, social listening informs the design and focus of A/B tests by surfacing authentic consumer insights, while A/B testing quantifies and validates those insights in controlled experiments, making their relationship a strategic synergy that enhances data-driven decision-making and campaign agility.
Account based marketing (ABM)
Account Based Marketing (ABM) targets specific high-value accounts with personalized campaigns, requiring deep insights into the needs, pain points, and behaviors of decision-makers within those accounts. Social listening provides a practical mechanism to gather real-time, unfiltered data from social media channels, forums, and other online platforms about these target accounts and their stakeholders. By monitoring conversations, sentiment, and emerging topics related to target companies or industries, marketers can identify key challenges, priorities, and influencers within the account. This intelligence enables ABM teams to tailor messaging, content, and engagement strategies with higher precision and relevance. Additionally, social listening can uncover signals of buying intent or shifts in account status, allowing ABM campaigns to be more timely and contextually aligned. Thus, social listening acts as a dynamic input source that refines account insights and informs the development and adjustment of ABM tactics, making the marketing efforts more responsive and effective.
"ABC-Analyse (Strategic Method of Inventory Management)"
are unrelated concepts in different domains
Ad creative
Ad creative and social listening are interconnected in digital marketing through a feedback loop where social listening informs the development and optimization of ad creatives. Specifically, social listening analyzes real-time consumer conversations, sentiment, trending topics, and pain points across social media platforms, enabling marketers to identify what resonates with their target audience. This insight allows creative teams to tailor messaging, visuals, tone, and value propositions in ad creatives to better align with audience preferences and current cultural contexts. Furthermore, after launching ad creatives, social listening monitors audience reactions and engagement, providing data on which elements of the creative are effective or off-putting. This continuous monitoring helps marketers iterate and refine ad creatives quickly, improving relevance and performance. Thus, social listening acts as both a research tool before ad creation and a performance measurement tool after deployment, making the relationship cyclical and highly practical for optimizing campaign impact and ROI.
a/b-test
A/B testing and social listening intersect in digital marketing by enabling data-driven optimization of messaging and campaign strategies based on real-time audience insights. Social listening captures unfiltered consumer conversations, sentiment, and emerging trends across social platforms, which marketers can analyze to generate hypotheses about what content, offers, or creative elements might resonate better. These hypotheses then inform the design of A/B tests to experimentally validate which variations perform best in terms of engagement, conversion, or other KPIs. Conversely, results from A/B tests can refine social listening parameters by highlighting which topics, keywords, or sentiment signals are most predictive of successful outcomes, allowing marketers to focus their social monitoring more strategically. This iterative feedback loop ensures that social listening insights are not just passively observed but actively tested and optimized through controlled experiments, making the combination a powerful approach for continuously improving campaign effectiveness and audience targeting in a measurable way.
Account executive
An Account Executive (AE) in marketing and digital strategy often acts as the primary liaison between clients and the internal teams managing campaigns and brand presence. Social listening provides the AE with real-time, actionable insights into consumer sentiment, competitor activity, and trending topics across social media platforms. By integrating social listening data into their client communications and strategy recommendations, the AE can proactively identify emerging opportunities or risks, tailor messaging to audience preferences, and justify strategic pivots with concrete social evidence. This enables the AE to demonstrate value through data-driven decision-making, improve client trust, and align campaign objectives with actual market conversations. Practically, social listening tools equip the AE with specific metrics and qualitative feedback that inform pitch development, campaign adjustments, and reporting, making their role more consultative and responsive rather than purely transactional.
Ad copy
Ad copy and social listening are interconnected in marketing and digital strategy through a feedback loop where social listening informs the creation and optimization of ad copy. Specifically, social listening analyzes real-time consumer conversations, sentiment, and trending topics across social media and online platforms to uncover language, pain points, desires, and objections that resonate with the target audience. Marketers use these insights to craft ad copy that speaks directly to audience needs and preferences, increasing relevance and engagement. Furthermore, after launching ads, social listening monitors audience reactions and engagement to the ad copy, enabling rapid iteration and refinement based on authentic consumer feedback. This dynamic use of social listening ensures ad copy remains aligned with evolving consumer sentiment and market trends, improving campaign effectiveness and ROI.
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