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Customer journey design softwarevsBrukertesting
Relasjonsforklaring
Both "Customer journey design software" and "Brukertesting" emphasize improving user experiences through tailored insights, as the former creates pathways for user engagement while the latter tests usability to refine those experiences.
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Brukertesting
substantivbruːkərˌtɛstɪŋ
The process of testing a product or service with real users to gather feedback and improve usability.
Customer journey design software
nounkʌstəmər ˈdʒɜrni dɪˈzaɪn ˈsɔftwɛr
Software specifically designed to assist businesses in mapping and optimizing the customer experience across various touchpoints.