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Call center integrationvsOnline marketing strategy

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Call center integration is a crucial component of an online marketing strategy as it facilitates real-time customer support, enhances customer experience, and provides valuable insights into customer behavior, which can inform marketing decisions and strategies.

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Call center integration

nounkɔːl ˈsɛntər ˌɪntɪˈɡreɪʃən

The process of combining call center operations with other business systems or technologies to enhance efficiency, communication, and customer service.

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Online marketing strategy

nounˈɒnlaɪn ˈmɑːrkɪtɪŋ ˈstrætədʒi

A comprehensive plan of action aimed at promoting products or services through various digital channels, including social media, websites, email, and search engines.

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