Begrepsammenligning
Lead generationvsCustomer Journey Design
Relasjonsforklaring
Lead generation serves as the first spark in the customer journey design, igniting the path that guides potential customers through a tailored experience towards conversion.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer Journey Design
nounˈkʌstəmər ˈdʒɜrni dɪˈzaɪn
The process of mapping and designing the various steps and interactions a customer experiences with a brand or service, aimed at enhancing customer satisfaction and loyalty.
Lead generation
noun/ˈlɛd ˌdʒɛnəˈreɪʃən/
The process of identifying and attracting potential customers or clients for a business's products or services.