Begrepsammenligning
mobilapplikasjonvsCustomer Journey Design
Relasjonsforklaring
Mobilapplikasjon (mobile application) serves as a pivotal touchpoint in Customer Journey Design, enhancing user engagement and satisfaction through seamless interactions tailored to individual preferences.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer Journey Design
nounˈkʌstəmər ˈdʒɜrni dɪˈzaɪn
The process of mapping and designing the various steps and interactions a customer experiences with a brand or service, aimed at enhancing customer satisfaction and loyalty.
mobilapplikasjon
substantivməʊbɪlˌæplɪˈkeɪʃən
A software application specifically designed to operate on mobile devices, including smartphones and tablets.