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vloggvsCustomer Journey Design
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**Vlogg** serves as a dynamic storytelling platform that enhances **Customer Journey Design** by personalizing experiences through relatable video narratives, allowing brands to engage audiences on a deeper emotional level.
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Customer Journey Design
nounˈkʌstəmər ˈdʒɜrni dɪˈzaɪn
The process of mapping and designing the various steps and interactions a customer experiences with a brand or service, aimed at enhancing customer satisfaction and loyalty.
vlogg
noun/vlɒg/
A type of video blog that combines video content with commentary, often focusing on personal experiences or opinions.