Begrepsammenligning
nettbutikkvsCustomer journey mapping platform
Relasjonsforklaring
A 'nettbutikk' (online store) can effectively enhance its user experience by utilizing a 'customer journey mapping platform' to visualize and optimize the shopping journey, ensuring seamless interactions and increased satisfaction.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer journey mapping platform
nounˈkʌstəmər ˈdʒɜrni ˈmæpɪŋ ˈplætfɔrm
A system or tool designed to visualize and analyze the various stages and interactions a customer experiences with a company, product, or service throughout their engagement.
nettbutikk
substantivnɛtˈtʉbɪk
A website or platform where goods or services are sold online.