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Customer journey mapping softwarevsKey performance indicators
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Customer journey mapping software can enhance the tracking of key performance indicators by visualizing customer interactions and experiences, enabling businesses to identify and measure the effectiveness of their strategies.
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Customer journey mapping software
nounˈkʌstəmər ˈdʒɜrni ˈmæpɪŋ ˈsɔftwɛr
A type of software designed to visualize and analyze the stages and experiences a customer encounters while interacting with a company or brand.
Key performance indicators
nounkiː pərˈfɔːrməns ˌɪndɪˈkeɪtərz
Quantifiable metrics used to evaluate the success of an organization, employee, project, or program in achieving performance objectives.