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keyword stuffingvsCustomer Journey Optimization
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Keyword stuffing, often used as an SEO tactic, can hinder Customer Journey Optimization by negatively impacting user experience and engagement, ultimately leading to decreased customer satisfaction and conversion rates.
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Customer Journey Optimization
nounˈkʌstəmər ˈdʒɜrni ˌɒptɪmaɪˈzeɪʃən
The strategic process of enhancing the customer experience across all interactions with a company, from initial contact through to post-purchase support.
keyword stuffing
nounˈkiːˌwɜrd ˈstʌfɪŋ
The practice of excessively using keywords in web content to manipulate search engine rankings, often resulting in penalties from search engines.