Begrepsammenligning

Customer loyaltyvsnegativ reklame

Relasjonsstyrke: 60%

Relasjonsforklaring

Negative advertising can erode customer loyalty by creating distrust and dissatisfaction, which are essential for fostering long-term customer relationships. This erosion can lead to a decrease in repeat purchases and brand advocacy.

Begrepsammenligning

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Customer loyalty

substantivˈkʌstəmər ˈlɔɪəlti

The tendency of customers to continue to buy from a specific brand or business over time.

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negativ reklame

verbne-ga-tiv re-kla-me

advertisement that has a negative impact or conveys a negative message

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