Begrepsammenligning
kost per handling (cpa)vsCustomer service collaboration platform
Relasjonsforklaring
The connection between 'kost per handling (cpa)' and 'Customer service collaboration platform' lies in the optimization of customer interactions, where managing cost per handling enhances efficiency in a platform designed for collaborative customer service.
Begrepsammenligning
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Customer service collaboration platform
nounˈkʌstəmər ˈsɜrvɪs kəˌlæbəˈreɪʃən ˈplætfɔrm
A digital platform designed to enhance collaboration among customer service teams, improving communication, operational efficiency, and overall service delivery.
kost per handling (cpa)
substantivkɔst pər ˈhændlɪŋ (siː piː eɪ)
The cost associated with handling a product or service, usually calculated per unit, which includes labor, materials, and overhead expenses.