Begrepsammenligning
Customer Service Chatbotvsmerkevarelojalitet
Relasjonsforklaring
Customer service chatbots enhance merkebvarelojalitet (brand loyalty) by providing instant, personalized support that fosters positive customer experiences.
Begrepsammenligning
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Customer Service Chatbot
nounˈkʌstəmər ˈsɜrvɪs ˈʧætˌbɑt
A computer program designed to simulate conversation with human users, typically employed to assist customers in obtaining information or resolving issues related to products or services.
merkevarelojalitet
substantivmerkevarelojalitet
A noun referring to the emotional and psychological commitment of consumers to a specific brand.