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Customer data integrationvsSocial media monitoring tools

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Customer data integration enhances social media monitoring tools by delivering a comprehensive view of customer interactions and preferences, enabling businesses to tailor their engagement strategies effectively.

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Customer data integration

nounˈkʌstəmər ˈdeɪtə ˌɪntɪˈɡreɪʃən

The process of aggregating customer data from various sources to create a comprehensive view for analysis and informed decision-making.

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Social media monitoring tools

noun/ˈsoʊʃəl ˈmiːdiə ˈmɒnɪtərɪŋ tuːlz/

Tools designed to track, analyze, and manage social media interactions and online presence.

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