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Customer Journey Designvswebdesign
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Customer Journey Design and web design are intertwined as both prioritize user experience, ensuring that each touchpoint on a website enhances the overall path and satisfaction of the customer.
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Customer Journey Design
nounˈkʌstəmər ˈdʒɜrni dɪˈzaɪn
The process of mapping and designing the various steps and interactions a customer experiences with a brand or service, aimed at enhancing customer satisfaction and loyalty.
webdesign
noun/wɛb.dɪˈzaɪn/
The process of creating and designing websites, encompassing layout, content production, and graphic design.