Churn rate

ˈtʃɜrn reɪt
English BusinessMarketingEconomicsCustomer Service+1 til

Definisjon

The percentage of customers or subscribers who discontinue using a service within a specified time period.

Synonymer3

Attrition ratecustomer turnoverturnover rate

Antonymer2

Retention ratecustomer loyalty

Eksempler på bruk1

1

Companies monitor their churn rate to evaluate customer satisfaction; a high churn rate may signal issues with a product or service; reducing churn rate is vital for business growth.

Etymologi og opprinnelse

"Churn" derives from Old English "cyren," meaning to agitate or stir, while "rate" comes from Middle English "rate," denoting a fixed proportion or measure.

Relasjonsmatrise

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Social media advertising software

Social media advertising software helps businesses target and engage audiences effectively, which can significantly reduce churn rate by fostering customer loyalty and retention.

Utforsk relasjon

CTR (Click-through rate)

Both 'Churn rate' and 'CTR' reflect user engagement metrics, where churn rate measures customer retention and CTR assesses the effectiveness of digital content in attracting clicks, ultimately impacting overall business performance.

Utforsk relasjon

Inbound marketing software

The connection between 'churn rate' and 'inbound marketing software' lies in the software’s ability to analyze customer interactions, enabling businesses to reduce churn by tailoring their engagement strategies to retain users.

Utforsk relasjon

Social media content calendar

A high churn rate in a business can be effectively addressed by maintaining an engaging social media content calendar that fosters customer loyalty and keeps audiences connected.

Utforsk relasjon

ettermarkedet

The connection between 'Churn rate' and 'ettermarkedet' lies in the dynamic of customer retention in niche markets, where businesses must strategically manage churn to thrive in the specialized aftermarket.

Utforsk relasjon

Inbound marketing automation

The connection between 'Churn rate' and 'Inbound marketing automation' lies in their shared goal of enhancing customer retention; while churn rate measures the loss of customers, inbound marketing automation aims to attract and engage customers, ultimately reducing that churn through personalized and

Utforsk relasjon

verdiskapning av markedsføring

The connection between 'Churn rate' and 'verdiskapning av markedsføring' lies in the idea that reducing churn rate through effective marketing strategies can enhance the overall value creation within a business.

Utforsk relasjon

world wide web (www)

The churn rate, which measures the rate at which customers leave a service, can be influenced by the vast access to information and options available on the world wide web (www), making it easier for users to switch to competing services.

Utforsk relasjon

Ad format

The connection between 'churn rate' and 'ad format' lies in the impact that innovative ad formats can have on reducing churn rate by enhancing user engagement and retention.

Utforsk relasjon

Demand generation platform

The connection between 'Churn rate' and 'Demand generation platform' lies in the fact that a high churn rate can signal the need for a more effective demand generation platform to attract and retain users, ultimately boosting customer loyalty and engagement.

Utforsk relasjon

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