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Customer journey mappingvsArt Director (AD)
Relasjonsforklaring
Customer journey mapping and an Art Director both focus on crafting compelling experiences; while the former analyzes the paths and emotions of users to enhance their interactions, the latter designs visual narratives that captivate and resonate with audiences.
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Art Director (AD)
nounɑrt dɪˈrɛktər
A person responsible for the visual style and imagery in magazines, newspapers, product packaging, as well as in film and television productions.
Customer journey mapping
nounˈkʌstəmər ˈdʒɜrni ˈmæpɪŋ
The process of visualizing and analyzing the journey a customer takes when interacting with a company, from initial contact through to the eventual purchase and beyond.