Begrepsammenligning
Customer journeyvsDemographics
Relasjonsforklaring
The customer journey is shaped by demographics, as understanding the diverse backgrounds and preferences of consumers allows businesses to tailor their experiences and enhance engagement along the path to purchase.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer journey
substantivˈkʌstəmər ˈdʒɜrni
The complete experience a customer has with a brand or company, from initial awareness to post-purchase interactions.
Demographics
nounˌdɛm.əˈɡræf.ɪks
The statistical characteristics of human populations, including variables such as age, race, and income.