Begrepsammenligning
Customer journeyvsvane
Relasjonsforklaring
The customer journey, like a weather vane, constantly shifts direction based on feedback and insights, guiding businesses toward a more responsive and adaptive approach to meet their clients' needs.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer journey
substantivˈkʌstəmər ˈdʒɜrni
The complete experience a customer has with a brand or company, from initial awareness to post-purchase interactions.
vane
nounveɪn
A device with a flat surface designed to be moved by the wind, commonly used to indicate the direction of the wind.