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Marketing funnelvsCustomer loyalty program

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The marketing funnel guides potential customers through their journey to purchase, while a customer loyalty program aims to deepen that relationship further, transforming buyers into repeat customers who are more likely to ascend the funnel again.

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Customer loyalty program

nounˈkʌstəmər ˈlɔɪəlti ˈprɔɡræm

A marketing strategy aimed at fostering repeat business by providing rewards or incentives to customers.

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Marketing funnel

nounˈmɑrkɪtɪŋ ˈfʌnəl

A conceptual framework that illustrates the stages potential customers progress through, from initial awareness to final purchase, often depicted as a funnel that narrows at each phase.

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