Begrepsammenligning
Customer servicevsCustomer Service Automation
Relasjonsforklaring
Customer service is enhanced by customer service automation, as technology streamlines interactions and elevates personalized experiences.
Begrepsammenligning
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Customer service
nounˈkʌstəmər ˈsɜrvɪs
The assistance and advice provided by a company to individuals who purchase or utilize its products or services.
Customer Service Automation
nounˈkʌstəmər ˈsɜrvɪs ˌɔtəmˈeɪʃən
The use of technology to automate customer service tasks and processes, thereby enhancing operational efficiency and improving the overall customer experience.