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Begrepsrelasjon

Customer service chatbot platform og Social media advertising

Forklaring

Relasjonsforklaring

Social media advertising and customer service chatbot platforms both enhance customer engagement by leveraging interactive technology to foster real-time communication and personalized marketing strategies.

Begrepene

Customer service chatbot platform

nounˈkʌstəmər ˈsɜrvɪs ˈʧætˌbɔt ˈplætfɔrm

A software platform that leverages chatbot technology to deliver automated customer service, enabling businesses to engage with customers through conversational interfaces.

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Social media advertising

noun/ˈsoʊʃəl ˈmiːdiə ˌædvərˈtaɪzɪŋ/

The practice of promoting products, services, or brands through social media platforms to effectively reach and engage a targeted audience.

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