Begrepsammenligning
influencervsCustomer service collaboration platform
Relasjonsforklaring
Influencers serve as vital bridges between brands and consumers, enhancing customer engagement on collaboration platforms by fostering authentic connections and real-time feedback.
Begrepsammenligning
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Customer service collaboration platform
nounˈkʌstəmər ˈsɜrvɪs kəˌlæbəˈreɪʃən ˈplætfɔrm
A digital platform designed to enhance collaboration among customer service teams, improving communication, operational efficiency, and overall service delivery.
influencer
nounɪnˈfluːənʃər
An individual or entity that possesses the ability to influence the purchasing decisions of others due to their authority, expertise, position, or relationship with their audience.