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Customer servicevsKostnad per lead (CPL)
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Customer service enhances the customer experience, which can lead to a lower Kostnad per lead (CPL) by fostering brand loyalty and encouraging referrals, ultimately reducing acquisition costs.
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Customer service
nounˈkʌstəmər ˈsɜrvɪs
The assistance and advice provided by a company to individuals who purchase or utilize its products or services.
Kostnad per lead (CPL)
substantivkɔstnad pɛr liːd (siː piː ɛl)
Cost per lead (CPL) is a key marketing metric that quantifies the expense incurred to acquire a lead through advertising or other marketing initiatives.