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Email marketing toolsvsCustomer journey mapping

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Email marketing tools enhance customer journey mapping by providing tailored communication that aligns with each stage of the customer experience, ensuring relevant engagement at the right moments.

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Customer journey mapping

nounˈkʌstəmər ˈdʒɜrni ˈmæpɪŋ

The process of visualizing and analyzing the journey a customer takes when interacting with a company, from initial contact through to the eventual purchase and beyond.

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Email marketing tools

nouniːˌmeɪl ˈmɑːrkɪtɪŋ tuːlz

Software tools designed for creating, managing, and analyzing email marketing campaigns.

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