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Social media monitoring platformvsChatbot
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A chatbot can serve as an interactive interface within a social media monitoring platform, enhancing user engagement by providing real-time insights and responses to trends and discussions happening across social networks.
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Chatbot
nounʧætˌbɑt
A software application designed to simulate human conversation through text or voice interactions.
Social media monitoring platform
nounˈsoʊʃəl ˈmiːdiə ˈmɒnɪtərɪŋ ˈplætˌfɔrm
A digital tool or service designed to analyze and manage social media content, interactions, and trends, providing insights to inform marketing or communication strategies.